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360Shield Plus

360Shield is a suite of products designed to preserve the appearance, value, and cleanliness of a vehicle’s interior and exterior for the duration of the warranty period. These products meet the highest industry standards and provide long-lasting quality protection. All treatments are backed by warranties that provide for the cleaning, repair, repainting, and/or replacement of any covered parts. There is no deductible for covered services.

What it does:

Protects the vehicle’s interior and exterior from everyday appearance damage
Covers stains, rips, tears, punctures, and burns
Includes paint and windshield chip repair
Helps preserve the vehicle’s appearance and long-term value

Payment Plans

Our payment plans makes F&I products more affordable by breaking the cost into smaller, manageable payments. Instead of paying the full price upfront in cash when purchasing a f&I products from your dealer, you chose to spread the cost over monthly installments and the dealer had you sign a payment plan agreement.

Eligibility:

All INFINITI Elite Extended Protection and Prepaid Maintenance Plans are eligible for our Consumer Payment Plan.

PaymentShield

With INFINITI Elite PaymentShield program, in the unfortunate event that you lose your job due to covered circumstances; you will receive reimbursement for loan or lease payments made for up to six (6) months.

If payment is $399/mo – May receive a monthly reimbursement for entire payment for up to six (6) months.
If payment is $499/mo – May receive a monthly reimbursement for entire payment for up to five (5) months.
If payment is $999/mo – May receive a $999 reimbursement for two (2) months, then receive $502 toward the third month’s payment.

In the event you are terminated or furloughed from your current employment, we agree to reimburse you the eligible payment protection reimbursement amount within 30 days of proof of payment of the monthly vehicle payment amount by you as defined herein, subject to the terms and conditions of this payment protection agreement.

Value Protection

Protect your drivers and their budgets from potentially diminished value of their vehicle with Value Protect. With various benefit level options, Value Protect is coverage designed to maintain the trade-in value of their vehicle and the soundness of their investment even in the event of an accident.

benefits include:

Provides you the option to trade-in your vehicle to your selling dealer for a credit of the guaranteed repurchase price toward the purchase or lease of another vehicle.

Diminished value benefit:

In the event your vehicle and the dealer’s offer are affected by diminished value resulting from demand or an accident, you can reject the offer and the dealer agrees to provide you with the option to trade-in your vehicle for the guaranteed repurchase price, which may be calculated in consideration of the maximum diminished value benefit and the verified repair amount, where applicable.

Total Loss Protection

If your vehicle is deemed a total loss because of accident or theft, Total Loss Protection helps relieve the burden of replacing your vehicle. What sets INFINITI Elite Total Loss Protection apart is the inclusion of a protective product designed to deter theft or aid in stolen vehicle recovery.

UV Body Panel Labels – Leaves a permanent and unique code on your vehicle that is visible under UV light, deterring theft and allowing law enforcement agencies to identify the owner of a recovered vehicle.

coverage details:

See contract for full coverage details.

NEW VEHICLE: Selling dealer will provide you with a credit towards the replacement vehicle to be purchased or leased from the selling dealer in an amount up to the lesser of: (i) ten percent (10%) of the original MSRP; or (ii) the maximum benefit as identified on the information schedule, and in no event shall be less than two-thousand five hundred dollars ($2,500).

Theft Protection

Our theft deterrent products provide your drivers with real peace of mind and may even meet your insurance carrier’s requirements for anti-theft premium discounts.

UV Body Panel and Warning Labels: UV Body Panel Labels imprint a permanent and unique code onto a vehicle, visible only under UV light, deterring theft and allowing law enforcement agencies to identify the owner of a recovered vehicle. Each set also includes warning labels to provide an additional layer of security and deter theft.

coverage details:

See contract for full coverage details.
If a vehicle is stolen and not recovered, or if the vehicle is recovered but declared a total loss, you may be eligible for a benefit to be used towards:

The purchase or lease of a replacement vehicle.
Payment of theft protection expenses, including your primary insurance deductible, rental costs, and travel expenses.

Lease Wear & Tear

Part of the appeal of leasing a vehicle is knowing that you can turn it in when your lease is over, but knowing that there may be unexpected charges at the end of the lease can make it less appealing. Lease excess wear and tear coverage helps protect you against additional costs at the end of your lease and can provide a more worry-free driving experience.

Additional benefits:

Standard Term: 90 days
Flex Term: One year

Excess LEASE wear & tear provides protection against:

Chipped paint and scratches
Chipped windshield or windows
Damaged wheels
Exterior dents and dings
Damaged headlamps, rear lamps, lenses, and fog lights
Interior stains

coverage details:

Coverage for Lease Excess Wear & Tear up to $5,000 at time of vehicle return.

GAP

Guaranteed Asset Protection (GAP) is a unique program that protects you from the potential financial burden that may result from your vehicle being declared a total loss, if your insurance settlement does not cover the full amount of your loan or lease payoff.

Additional benefits:

GAP Plus Vehicle Replacement Credit Provides a credit toward a replacement vehicle from the original dealer/creditor within 90 days of a total loss. Vehicle replacement credit is not available in AL, KS, NE, NY, TN, TX, WV.

What’s not covered:

Towing charges, rental fees, storage charges, administrative fees, salvage value, damage resulting from bodily injury or property damage liability, physical damage, medical payments, personal injury protection, uninsured motorist, underinsured motorist, self-financed vehicles, loss as a result of criminal acts, misrepresentation of fact, race or speed contest, vehicles classified as a lemon, resulting from wear and tear, gradual deterioration, obsolescence, rust, corrosion, latent defect, inherent vice, freezing, overheating.

360Shield

PaintShield – Protects painted surfaces from acid rain, bird droppings, tree sap, insects, water spotting, UV rays, and more.

GlassShield – Protects and reinforces the windshield by smoothing out microscopic imperfections, reducing the surface tension.

InteriorShield – Protects interior fabrics and vinyl surfaces against stains and fading due to UV rays and premature aging.

WheelShield – Protects the painted and clear-coated surfaces of the wheel and prevents the buildup of brake dust.

BodyShield – Protects the exterior from salt and elements that can lead to rust and corrosion. Also provides sound-deadening benefits.

ScreenShield – Protects and strengthens the screens and lenses throughout the vehicle.

Air Quality & odor protection – Prevents mold, mildew, and other harmful microbes in climate control system components.

Interior Anti-Microbal Protection – Cleans and disinfects interior cabin materials and surfaces. Prevents damage and odors caused by mold, mildew, bacteria, or other microbes.

Product availability varies by location of dealership.

Extended Lease Care

Leasing a new vehicle should be an enjoyable and carefree experience. Protection from unexpected breakdowns and everyday events not covered by the manufacturer’s warranty is a must. Extended Lease Care offers comprehensive coverage of mechanical breakdowns as well as a range of additional protections for such common issues as tire damage, brake pad replacement, and dent repairs not covered by a manufacturer’s warranty. Emergency roadside assistance is also included.

Additional coverage options:

Extended Lease Care Plus
Commercial Use Coverage

coverage details:

Comprehensive coverage for all mechanical breakdowns including:

Engine (Gasoline, diesel, turbocharged/supercharged)
Transmission (Automatic & standard)
Drivetrain (Front & rear wheel drive, 4×4/AWD)
Air conditioning
Braking system
Electrical
Steering Suspension
Technology
Hybrid vehicle components
Miscellaneous components

*Items listed as excluded are not covered. Refer to your contract or ask your dealer for more information

Key Protection

Modern keys are high-tech and expensive to replace. Key Protection covers lost, stolen, or damaged keys—so you’re never stuck without one.

coverage details:

Repair or replacement where available of a covered key/remote as a result of damage due to mechanical failure, electrical failure, a defect in workmanship, damage, loss, theft, or normal wear and tear not to exceed the key protection maximum benefit per twelve (12) month period. Replacements are limited to the manufacturer’s original key/remote or “like kind and quality” replacements.

Tire & Wheel

Covers damage from road hazards like nails, glass, and potholes. Add it to your monthly payments and drive confidently, knowing you’re protected. Ask your dealer for options.

coverage details:

Tire Hazard Protection: Covers the cost to repair or replace a wheel due to road hazard damage.

Wheel Hazard Protection: Covers the cost to repair or replace a wheel due to road hazard damage.

Cosmetic Wheel Protection*: Covers the cost to repair cosmetic damage to the outside face of a wheel due to road hazard damage such as curb rash.

*Cosmetic Wheel Protection is available on most contracts. Additional charges may apply

Paintless Dent Repair

Small dents happen — Paintless Dent Repair fixes them fast without sanding or painting, keeping your car’s original finish and sleek look intact.

coverage details:

Paintless Dent Repair (PDR) is an industry recognized process that involves the removal of dings and minor dents from a vehicle’s exterior steel or aluminum body panels without disturbing the paint finish. This does not include services that involve the replacement of vehicle body panels, sanding, bonding, or repainting. During the term, we will pay a repair facility, or at our option, reimburse the cost to repair covered minor dents and minor dings less than four inches (4”) in length and/or diameter on the exterior body panels that are accessible and are repairable through existing PDR techniques. Hail damage is covered up to the dollar value of the comprehensive primary carrier deductible, not to exceed $1,000. Coverage is limited to steel or aluminum body panels.

Bundle

A flat tire, cracked windshield, dead battery, or lost key — small mishaps like these can add up fast in cost and hassle. We offer a bundle of service contracts that cover these common occurrences to provide peace of mind so you can focus on enjoying your new vehicle. You can even roll the cost of these bundled products into your monthly payment and reduce potential out-of-pocket expenses.

coverage details:

Tire & Wheel Protection: Covers the cost to repair or replace a tire or wheel due to road hazard damage. Additional cosmetic coverage is available.

Windshield Protection: Select the coverage that fits your needs:
Standard | Covers repair of chips and cracks from road hazards.
Plus | Adds windshield replacement if damage can’t be repaired, using similar-quality parts.
Ultra | Includes Plus coverage, using only OEM parts and covers up to two replacements.

Paintless Dent Repair: Removes dings and minor dents from the vehicle’s exterior steel or aluminum body panels without disturbing the paint finish.

Key Protection: Covers repair or replacement of key or remote/fob in the event of loss, theft, or inoperability.

Roadside Assistance Reimbursement: Services include towing, battery jump-start, locksmith services, and more. Available 24/7/365.

ID Theft Protection: A comprehensive suite of high-value identity protection services and benefits. Where applicable.

Prepaid Maintenance

Whether you purchased or leased your new or pre-owned INFINITI, the convenience of a Prepaid Maintenance Plan means no out-of-pocket costs for covered services performed at your selling INFINITI retailer or any participating INFINITI retailer in the US.

Factory-trained technicians
Advanced diagnostic equipment
Genuine INFINITI parts
Inflation-proof maintenance

ELITE PROTECTION PROGRAM:

Upgrade your INFINITI Premium Care with discounted plans that extend vehicle coverage up to 8 years.

Protects Your Warranty Coverage

As a condition of your INFINITI warranty,* you are responsible for properly maintaining
your vehicle and maintenance records.

Helps Safeguard Your Investment

Properly maintained vehicles with reliable documentation will often earn a higher
resale value and increases the lifetime of your vehicle.

Helps Maintain Your Vehicle’s Peak Performance

Regular maintenance helps your vehicle run at its peak efficiency.

Helps Secure Your Peace of Mind

With dozens of options, choose the Prepaid Maintenance Plan that best suits your particular need.

*For complete information concerning coverage, conditions and exclusions, see your INFINITI retailer and read the Limited Warranty Information Booklet and INFINITI Elite Protection Program contract.

ELITE PREPAID MAINTENANCE PLANS:

Certified Pre-Owned

CERTIFIED SELECT LIMITED WARRANTY

Every pre-owned vehicle must pass a rigorous inspection in order to qualify for a Certified Select Limited Warranty (LW). Contract terms of 12 months/12,000 miles for INFINITI vehicles and 6 months/6,000 miles for Non-INFINITI vehicles from the date of sale. They include up to 630 powertrain components, roadside assistance, trip interruption, car rental benefits and one maintenance service. A Certified Select LW is included in your vehicle purchase price.

CERTIFIED SELECT WRAP UPGRADE

Your INFINITI retailer also offers a Certified Select Wrap upgrade that expands your component coverage while extending time & mileage limits and roadside assistance.* A wrap upgrade adds up to 1,400 components beyond your Certified Select LW and up to 36 months and 36,000 miles of coverage from the date of sale. Including virtually all vehicle systems and major components.†

*Towing and Emergency Roadside Assistance benefits under a Elite CPO Wrap or Certified Select Wrap are not available if sold by a California retailer.
†There are only a few items/systems that are not covered. Exclusions include but are not limited to items such as paint/body, interior trim, head lamp/tail
lamp assemblies and vehicle maintenance. Components covered are subject to change. For complete information concerning components covered, and those
components which are excluded from coverage, please refer to your Certified Select Wrap contract or contact your INFINITI retailer.

UNLIMITED FREEDOM WITH A CPO WRAP*

Certified Pre-Owned (CPO) clients can add two years and unlimited miles to your vehicle’s protection and match the INFINITI Elite Extended Protection Plan exclusionary mechanical coverage with an Elite Wrap upgrade. Virtually all major components of your vehicle are covered.† Plans lock in today’s parts and service rates too. Coverage includes: Engine, Transmission, Infotainment, Air Conditioning & Heater, Fuel System, Advanced Driver Assistance System (ADAS), Brakes, Electrical, Steering & Suspension, Lubrication & Cooling, Belts & Hoses, Maintenance, & Roadside Assistance.

*CPO and CPO Wrap coverage begins on the manufacturer’s original warranty start date, with mileage beginning at zero, regardless of the vehicle age or odometer reading at the time of sale.

Lifetime Limited Warranty

Our warranty coverage is an excellent way to protect drivers against unexpected repair costs for the life of the contract and mileage period when purchasing a new-to-you vehicle. Warranties offer valuable coverage that includes the most important and potentially expensive parts of the vehicle.

coverage details:

Emergency roadside reimbursement
Lifetime term available

Engine

Transmission

Drivetrain

Extended Protection Plan

The INFINITI Elite Extended Protection Plan (EPP) is the most valuable investment you can make to ensure you enjoy your INFINITI for as long as possible. The plan provides you with impressive long-term protection that goes beyond your vehicle’s manufacturer’s warranty. If a covered component fails during the term of your plan, INFINITI pays for the repair. In addition, the plan includes coverage for 24-hour roadside assistance, towing, car rental, and trip interruption.

Additional benefits:

Genuine INFINITI Parts: Ensures optimal performance and reliability
Trusted service: INFINITI-trained technicians at authorized retailers
Emergency assistance: 24/7 toll-free support for breakdowns
Transferable ownership: Boost resale value by transferring the plan
Affordable protection: Convenient coverage, integrated into payments
Extended coverage: Up to 8 years/120,000 miles

†Image is for illustration purposes only. Repair costs are based on the 2020 QX60.

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What it does:

Eligibility:

benefits include:

Diminished value benefit:

coverage details:

coverage details:

Additional benefits:

Excess LEASE wear & tear provides protection against:

coverage details:

Additional benefits:

What’s not covered:

Additional coverage options:

coverage details:

coverage details:

coverage details:

coverage details:

coverage details:

ELITE PROTECTION PROGRAM:

Protects Your Warranty Coverage

Helps Safeguard Your Investment

Helps Maintain Your Vehicle’s Peak Performance

Helps Secure Your Peace of Mind

ELITE PREPAID MAINTENANCE PLANS:

CERTIFIED SELECT LIMITED WARRANTY

CERTIFIED SELECT WRAP UPGRADE

UNLIMITED FREEDOM WITH A CPO WRAP*

coverage details:

Additional benefits: